Goal-oriented requirements modeling as a means to address stakeholder-related issues in EA

In this paper we explore goal-oriented requirements engineering (GORE) as a means to address stakeholder-related issues in the enterprise architecting process. We elaborate on a recent literature analysis on enterprise architecting issues. We refine this literature analysis results by identifying problem areas that we consider solvable by increasing the focus on the stakeholders in EA. We develop a conceptual model, which we use to provide reasoning about means to foster stakeholder orientation and thereby to address stakeholder-related issues. We argue that a stronger focus on the stakeholders‟ benefits EA and that this increased stakeholder orientation can be reached by leveraging intentional modeling used in software engineering

Design of Business Media - An Integrated Model of Electronic Commerce

Information and communication technology (ICT) enables and demands entirely new ways of doing business. Two of the challenges nowadays are (1) to find new business models for Electronic Commerce and (2) to establish platforms with comprehensive integrated services for Electronic Commerce. The forthcoming challenge is (3) to design platforms accessible both for (software) agents as well as for humans

The Ideas Competition as Tool of Change Management – Aspects of Triggering Ideas

With our action research approach at BMW Group Financial Services Germany we explore the application of an Ideas Competition as tool of Change Management and look into the effects of the competition on the organizational change. In this paper, we examine the nature of ideas forwarded in the Ideas Competition, the influence the Ideas Competition has on the creation and contribution of ideas and the role of awards from an employees’ perspective in the context of the change situation. Using predominantly the results of an online survey, we find an importance of the function of awards different from our expectations, we discover the trigger-effect of the competition on the development of ideas and we specify this effect in respect to the ideas’ origin being within or without the employees’ actual fields of function. Furthermore we indicate the high probability of ideas getting lost in the corporate environment

Constructing New Media

Media are explored to envision, to design, and to implement platforms for knowledge management within communities. They actively shape, support and develop the community being resident on a medium. We study Intranets as media for knowledge management and provide an agent-oriented model for Intranets. We argue that organization and logical space of a community have to be reconstructed on the medium and that new knowledge and organizational structures can evolve by using the medium. We distinguish as counterparts the organizational structure and the knowledge being represented on the platform and the organizational structure and the knowledge of the community resident on the medium. We propose a media dialog and a media spiral between those counterparts as processes of shaping a community by a medium and of developing and implementing new knowledge and new organizational structures within a community on a medium

Success factors of communites of patients

This paper presents results of an empirical study regarding success factors of virtual communities of patients. These success factors capture what is important to members of virtual communities of patients and the interconnections between these aspects. We analyze the possible impact of success factors that we identify to the design and implementation of e-services as part of the business model for virtual communities of patients. We analyze what is of major interest to members of virtual communities of patients and the expectations of consumers of health related content on the Internet. This paper focuses on virtual communities of patients. Recommendations for new e-services are being discussed

An Empirical Analysis of the Demand for E-Services for Virtual Communities of Patients

Virtual communities of patients provide health-related information and mutual support for members. This paper presents a structured analysis of virtual communities of patients and the demand for novel electronic services. Results include success factors of virtual communities of patients, the structural relations between success factors, demand for new and long-term members and newly and long-term affected patients

From Disaster Response Planning to e-Resilience: A Literature Review

Natural and man-made crises as well as IT-security issues foster the interest in robust and resilient business information systems. Information and Communication Technologies (ICT) are essential for successful e-business. If ICT technologies interrupt, the whole (e-) business continuity is threatened. ICT interruptions causing serious loss in organization’s reputation, trust and revenues. This circumstance should increase manager’s interest in the concepts of disaster recovery planning (DRP), business continuity management (BCM) and, the emerging imperative, resilience. This paper at hand presents the results of a database driven literature review on these concepts and its interrelation